Shipping

All orders are shipped from our warehouse facility FOB El Monte, CA 91731. Our goal is to ship all orders within 48 hours.
Claims, Returns, Authorization, Inquiries, and Shipping Errors
Sales are not guaranteed. Any discrepancy in quantities shipped, damaged, or incorrect merchandise must be reported within 5 days upon receipt of goods. All returns due to manufacturer’s defects or errors must be reported within 10 days of receipt of your order. All returns require a Return Merchandise Authorization obtained from our RMA department in our California office. Clearly write the RMA# on the outside of the box or merchandise will be refused by our Receiving Department. Returns will not be accepted for in-store damages OR for worn garments. As appropriate, returns will be repaired or replaced. We will exchange returned merchandise or issue a Credit Memo for the dollar amount within 30 days. Returns that are opened, or damaged may be subject to a 15% minimum restocking fees. WE DO NOT GIVE CASH REFUNDS OR ACCEPT UNAUTHORIZED RETURNS.

Back orders
We will automatically back order any item not shipped complete on you order unless notified of cancellation. Back orders not shipped within 60 days may be subjected to cancellation.